What are your payment terms?

Orders are paid for in full at the time the order is placed online.

How do I track my order?

As soon as your order ships, we’ll send you an email with the tracking info. You can also log into your account.

How are shipping charges calculated?

Shipping chargers are calculated by weight and zone and this is done automatically by our system at the time of order placement.

What shipping carriers do you use?

We use several carriers depending on weight and zone including UPS, FedEx etc.

How long does it take to ship my order?

Our policy is to ship orders within 2-3 days

Do you follow MAP and MOQ requirements ?

Yes we do meet the MAP and MOQ requirements.